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Shipping Policy

Effective Date: 07 July 2026

At Chasmiss™, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.


Shipping Coverage

We currently ship across most serviceable locations in India through trusted courier partners.

If your location is not serviceable, our team will contact you after order confirmation.


Order Processing Time

  • Orders are processed within 24–48 business hours.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • You may receive a confirmation call or WhatsApp message before dispatch for Cash On Delivery (COD) orders.

Estimated Delivery Time

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines may vary depending on courier availability, weather conditions, festivals, public holidays, or unforeseen circumstances.


Shipping Charges

🚚 Free Shipping is available on eligible orders across India unless otherwise mentioned during checkout.


Cash On Delivery (COD)

Cash On Delivery is available for most serviceable PIN codes across India.

Please ensure someone is available at the delivery address to receive the package.


Order Tracking

Once your order has been dispatched, you will receive your tracking details via SMS, WhatsApp, or email (where applicable).


Failed Delivery Attempts

Our courier partners usually attempt delivery up to 2–3 times.

If the order cannot be delivered due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be returned to us.


Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

Chasmiss™ cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.


Damaged Package

If your package appears damaged during delivery, we recommend taking photos before opening it and contacting our customer support immediately.


Shipping Delays

Although we aim to deliver every order on time, delays may occasionally occur due to factors beyond our control, including:

  • Extreme weather conditions
  • Natural disasters
  • Courier network disruptions
  • Government restrictions
  • High seasonal order volume

We appreciate your patience in such situations.


Need Help?

If you have any questions regarding your shipment, feel free to contact our support team.

Phone: +91 6390544901
Email: support@chasmiss.com
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)


© 2026 Chasmiss™. All Rights Reserved.